That certain proprietary website located at http://africa.airtel.com  ("Site") is owned and operated by Bharti Airtel (International) Netherlands BV, with offices at Bharti Airtel (International) Netherlands (BAIN), Keizersgracht 62-64, 1015 CS Amsterdam, the Netherlands ("Airtel," "we," "us" or "our").

By accessing or using the Site, you ("you" means the customer that enters into these terms and conditions (and "your" shall be construed accordingly)) agree to be bound by the terms and conditions below ("Terms and Conditions"). These Terms and Conditions expressly incorporate by reference and include the Site's Privacy Policy and any guidelines, rules or disclaimers that may be posted and updated on specific webpages or on notices that are sent to you. If you do not agree with these Terms and Conditions, please do not use this Site and do not proceed with any registration steps. By continuing to use the Site, you agree to be bound by these Terms and Conditions.

Airtel reserves the right to change, modify, add or remove portions of these Terms and Conditions in its sole discretion at any time and without prior notice. Please check this page periodically for any modifications. Your continued use of this Site following the posting of any changes will mean that you have understood and accepted the changes.

Copyrights and Limitations on Use

All content in and on this Site, including without limitation, site layout, design, images, programs, text, recorded material(s), software, code, scripts, webpages, music, sound, photographs, video, graphics, graphical user interface, forms, diagrams or other information (collectively, the "Content") is the property of Airtel and its affiliated companies or licensors and is protected by copyright and other intellectual property laws. Notwithstanding anything in these Terms and Conditions or on the Site, Airtel reserves the right, in its sole discretion, to alter, modify, upgrade, update, suspend or withdraw the Site, the Content, and these Terms and Conditions, or any part thereof, at any time.

You may not copy, display, distribute, modify, publish, reproduce, store, transmit, create derivative works from, or sell or license all or any part of the Content, products or services obtained from this Site in any medium to anyone, except as otherwise expressly permitted under applicable law or as described in these Terms and Conditions or relevant license or subscriber agreement.

You may download Content from the Site exclusively for your own personal, non-commercial use, provided that you keep intact all copyright and other proprietary notices. You may not engage in systematic retrieval of Content from the Site to create, directly or indirectly, a collection, compilation, database or directory without prior written permission from Airtel.

You agree that you will not use any robots, spiders, crawlers or other automated downloading programs or devices to: (i) continuously and automatically search or index any Content, unless authorized by us; (ii) harvest personal information from the Site for purposes of sending unsolicited or unauthorized material; or (iii) cause disruption to the working of the Site. If this Site contains robot exclusion files or robot exclusion headers, you agree to honor them. Any questions about whether a particular use is authorized should be directed to Bharti Airtel (International) Netherlands (BAIN).

You may not use the services on the Site to publish or distribute any information which is illegal, infringes the rights of others, abusive, hateful, profane, pornographic, threatening, vulgar, contains errors, viruses or harmful components, or is otherwise actionable at law. Airtel may exercise editorial control at any time over information distributed through its facilities.

In interactive areas of the Site ("Interactive Areas")—including blogs, wikis, bulletin boards, chat rooms, email forums, and Q&A sections—you may list your website URL or recommend third party websites provided you have no financial interest or benefit. You may not solicit anyone using data retrieved from this Site.

Airtel reserves the right, in its sole discretion, to terminate your access to the Site and related Content or services at any time without notice. Upon termination, your right to access the Site ceases immediately.

Airtel shall have no obligation to maintain any Content.

Material Provided to Us or Posted On or Through the Site

We do not claim ownership of any material you provide or post ("Submission"), but by submitting any content ("Postings") you grant Airtel a perpetual, worldwide, royalty-free, irrevocable, non-exclusive license, including the right to sublicense, to use and modify such content.

No compensation will be paid for your Submissions, and Airtel may remove them at any time. Postings must not be unlawful, defamatory, obscene, invasive of privacy, hateful, or otherwise violate laws.

If you violate the Terms, you may receive an email warning, and further violations may result in temporary or permanent suspension.

Postings to be in Your Name / Registration

Your Postings shall be accompanied by your real name unless a screen name is permitted. You may not misrepresent your identity.

If you register, you may receive access information ("Access Information"). You are responsible for all activities under your account, authorized or unauthorized.

• Keep your Access Information secure.
• Provide accurate information when registering.
• Inform Airtel immediately if Access Information is compromised.
• Airtel may terminate your account if information is inaccurate.

Monitoring

Airtel may, but is not obligated to, monitor Postings for compliance or legal requirements. Airtel may remove or refuse to post content at any time.

Links to Other Sites

You may provide links to the Site upon prior notice to Airtel. Airtel is not responsible for such links or their content.

Advertisers

Advertisers and sponsors are responsible for material accuracy. Airtel is not liable for any errors or illegal content in advertisements.

Third Party Content

Airtel is not responsible for third-party content, including mistakes, defamation, obscenity, or inaccuracies. Opinions expressed do not reflect Airtel's views.

Disclaimer of Warranties and Liability

THIS SITE AND ALL CONTENT ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. AIRTEL DISCLAIMS ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES.

Airtel shall not be liable for damages, including indirect or consequential damages. Airtel's cumulative liability shall not exceed the total amount paid by you on the Site in the most recent calendar year.

Airtel is not responsible for products offered by outside vendors.

Systems Reliability

Site availability may be interrupted due to technical failures or maintenance. Airtel is not liable for lost information or downtime.

Indemnification

You agree to indemnify Airtel from any liabilities arising from your use of the Site.

Third Party Rights

Disclaimer, Liability, and Indemnification provisions also benefit Airtel’s affiliates and related parties.

Unlawful Activity

Airtel may report suspected unlawful activity to authorities and provide necessary information.

Remedies for Violations

Airtel may block access or seek other legal remedies for violations.

Compliance with Laws

You agree to comply with all applicable national and supranational laws.

Consideration / Continued Compliance

You are responsible for all fees incurred and must comply with any agreements with Airtel.

No Exchanges, Returns or Refunds

Charges or fees incurred for accessing the Site are non-refundable.

Governing Law and Venue

These Terms are governed by Nigerian law. Disputes shall be resolved by arbitration in Lagos State, Nigeria, under ICC rules.

Trademarks

All trademarks on this Site belong to their respective owners.

Modifications to Terms and Conditions

Airtel may update these Terms at any time. Continued use constitutes acceptance.

Notices

Notices may be served via the Site or email. Email notices are deemed delivered unless undeliverable within 24 hours.

Severability

Invalid provisions do not affect remaining Terms.

Waiver

Failure to enforce any provision does not constitute a waiver.

Important Notice

All payments must be made only to official Airtel accounts or authorized partners. Ignore any request to pay into private accounts. Airtel is not liable for unauthorized transactions.

Revised: November 2024